How Can We Help?

Click the "Sign Up" button in the top navigation bar. Choose whether you're joining as a mentee (student/resident) or mentor (DPC physician). Fill out the registration form with your information and verify your email address to complete the process.

For mentees: Your medical school/residency program, year of training, areas of interest, and learning goals. For mentors: Your practice information, years of experience, specialties, availability for mentorship, and verification documents (medical license, practice information).

Creating an account and browsing mentors is free for all users. Premium features like unlimited connection requests and advanced matching tools are available with a subscription. Mentors can join for free and may choose to offer paid or unpaid mentorship opportunities.

Use our search filters to narrow down mentors by location, specialty, practice style, and availability. Read mentor profiles carefully, including their teaching philosophy and ideal mentee description. Look at reviews from other mentees. Consider reaching out to 2-3 potential mentors to find the best fit.

Free accounts can send up to 3 connection requests per month. Premium accounts have unlimited connection requests. You can have multiple active mentorships, but we recommend focusing on 1-2 at a time for the best experience.

Introduce yourself briefly, explain why you're interested in DPC, describe what you hope to learn from this specific mentor, mention your availability and preferred rotation length, and ask any specific questions you have about their practice or mentorship style.

Rotation lengths are flexible and determined by you and your mentor. Most rotations range from 1-4 weeks for in-person experiences, though some mentors offer longer opportunities. Virtual mentorship can be ongoing with regular check-ins over several months.

Requirements vary by mentor and state. Many medical schools provide coverage for educational rotations. Some mentors may require proof of coverage while others may include you under their practice insurance. Always clarify insurance requirements before starting a rotation.

Many medical schools and residency programs accept DPC rotations for elective credit. Check with your institution's requirements first. We can provide documentation and evaluations to support credit applications. Some mentors are affiliated with academic institutions and can directly offer credit.

Direct Primary Care (DPC) is a healthcare model where patients pay a monthly membership fee directly to their primary care practice. This eliminates insurance billing, allowing doctors to spend more time with patients, offer same-day appointments, and provide comprehensive care without copays or surprise bills.

While both offer enhanced access, DPC is typically more affordable ($50-150/month vs $150-500+/month for concierge). DPC practices don't bill insurance at all, while concierge practices often bill insurance in addition to membership fees. DPC focuses on making quality primary care accessible to more people.

DPC doctors earn revenue through monthly membership fees from their patient panel (typically 600-800 patients). Without insurance overhead, 85-90% of revenue goes directly to the practice. Many DPC doctors report earning similar or better income than traditional practice while working fewer hours and providing better care.

Click the "Forgot Password" link on the login page. Enter your email address and we'll send you a password reset link. The link expires after 24 hours for security. If you don't receive the email, check your spam folder or contact support.

Log in and click on your profile picture in the top navigation. Select "Edit Profile" to update your information, add photos, modify your bio, or change your availability settings. Remember to save your changes before leaving the page.

Try clearing your browser cache and cookies, ensure you're using a supported browser (Chrome, Firefox, Safari, or Edge), disable browser extensions that might interfere, and check your internet connection. If problems persist, contact [email protected] with details about the issue.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and PayPal. All payments are processed securely through Stripe. We do not store your payment information on our servers.

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access to premium features until the end of your current billing period. We don't offer refunds for partial months, but you won't be charged again after cancellation.

Yes! Medical students and residents receive a 50% discount on premium subscriptions. Simply verify your student status with your .edu email address or upload your student ID. The discount applies automatically and remains active until 6 months after graduation.